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FAQ

  • What payments are accepted?
    Local currency and cashless payments accepted at retreat. International credit card (make sure to unlock card before leaving US) Or exchange money before coming
  • How should I pack?
    What to take to Piracanga? Only light clothes, shorts, dresses and cotton blouses, comfortable cloth for yoga and outdoor activities, sandals and flip flop, bag to go to the beach, hat, biodegradable sunscreen and only biodegradable cosmetic products, flashlight for walking at night, portable phone charger. PS: In the village there is a shop from local residents that in addition to helping the community, you can buy all biodegradable products such as repellent, shampoo, sunscreen, body cream, makeup and essential oils. What not to take ? Jeans and heavy clothes, high heels, cosmetic products that are not biodegradable, alcohol. * Also remember this is a biodegradable retreat center, it is VERY important to either purchase -all natural sunscreen and products or wait to purchase what you need from their local retreat store. They do provide us with basic hygiene products that you can see under the package detail sections.
  • Do I need a COVID Vaccine?
    Brazil changes their policies often on this, it is best to be vaccinated to avoid issues with changing policies.
  • How do I get to the retreat?
    We will be providing transportation to and from the retreat, you just have to get to the airport in time for pick up details will be discussed in group whats app and given as time gets closer.
  • How can we stay connected and ask questions leading up to retreat?
    After registration you will receive updated emails as well as be added to our group communication chat on WhatsApp,
  • Release of Liability (please read, by purchasing a ticket you are agreeing to the below release waiver!)
    By purchasing a ticket you are agreeing too the below release waiver THIS ACTIVITY WAIVER & RELEASE (this "Agreement") (the "Participant") AND Rama Crystals and Cultivating Connections, and Unah Piracanga (the “Organizer”) IN CONSIDERATION OF the covenants and agreements contained in this Agreement and other good and valuable consideration, the receipt of which is hereby acknowledged, the parties to this Agreement agree as follows: Consideration Being of lawful age and in consideration of being permitted to participate in the activity described below, having personally reviewed the benefits and potential challenges of plant medicin use, the Participant releases and forever discharges the Organizer and the Organizer's spouse, heirs, executors, administrators, legal representatives and assigns from all manner of actions, causes of action, debts, accounts, bonds, contracts, claims and demands for or by reason of any injury to person or property, including injury resulting in the death of the Participant, which has been or may be sustained as a consequence of the Participant's participation in the activity described below, and notwithstanding that such damage, loss or injury may have been caused solely or partly by the negligence of the Organizer. The Participant understands that the Participant would not be permitted to participate in the activity described below unless the Participant signed this Agreement. Details of Activity The Participant will participate in the following activity: Participation in a retreat at Unah Piracanga eco village with Rama Crystals and Cultivating Connections, Participation may include all activities, food, and accommodations as part of the retreat experience while at the center, including but not limited to: - Partaking in plant medicine ceremonies - Yoga classes, breathwork and meditation sessions - Workshops, classes and guest lectures - Leisure time / Gym use, ocean activities and time in nature - All meals and snacks - Accommodations in single or double arrangements, as chosen by guest.
  • What is the cancelation policy?
    REFUND/ CANCELLATION POLICY We understand that circumstances may arise that require participants to cancel their attendance at the retreat. However, due to the collaboration we have with the venue and the nature of our accommodations, and the closeness of retreat, we have established the following refund/cancellation policy: 1. Ticket Purchases: Once a ticket is purchased for the retreat, it is considered non-refundable and cannot be canceled or refunded under any circumstances. This policy is in place due to the commitments we have made to the venue and the non-refundable nature of our accommodations. 2. Exceptions: In exceptional cases such as medical emergencies or unforeseen circumstances, participants may request consideration for a partial refund. Requests for exceptions must be submitted in writing to Rama Crystals with supporting documentation, such as a doctor's note or other relevant evidence. All requests will be reviewed on a case-by-case basis, and decisions will be made at the discretion of the retreat organizers. 3. Transfer of Ticket: If a participant is unable to attend the retreat, they may transfer their ticket to another individual. The new participant must meet all eligibility requirements and agree to the terms and conditions of the retreat. The original ticket holder must notify the retreat organizers in writing of the transfer, providing the full name and contact information of the new participant. 4. No Show Policy: Participants who do not attend the retreat without prior notification will not be eligible for a refund or credit towards future events. It is the responsibility of the participant to inform the retreat organizers in advance if they are unable to attend. 5. Changes to Retreat Dates or Location: In the unlikely event that the retreat dates or location need to be changed due to unforeseen circumstances, participants will be notified as soon as possible. If the new dates or location are not suitable for a participant, they may request a full refund of their ticket purchase. 6. Force Majeure: The retreat organizers shall not be liable for any failure or delay in performing their obligations under this policy if such failure or delay is due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, natural disasters, or governmental restrictions. 7. Contact Information: For any questions or concerns regarding the refund/cancellation policy, please contact us at contact@ramacrystals.com or (831) 818-7869 (Dallas) and (831) 818-0810 (Clarice).
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